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Frequently Asked Questions

Everything You Need to Know

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What is a Login Account?

A login account is a personal user profile with a unique username, email address, and password. It allows individuals to securely access personalized services, maintain their privacy, and manage their online activities.

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Who can order a larger amount from Paddle Wholesale Australia?

Paddle Wholesale Australia offers products to retail shops and larger building companies. If you own or manage a retail store or are part of a building company, you may be eligible to place orders with Paddle Wholesale Australia.

To get started, you will need to sign up. After submitting your application, the Paddle Wholesale Australia team will review your information. Once approved, you will be notified and can begin ordering products.

 

Approval Process​

After you sign up, the team at Paddle Wholesale Australia will review your application. They aim to respond promptly, so you can expect a reply shortly after submission. If approved, you will receive details on how to place orders and access their wholesale offerings.

If you have any questions during the sign-up process or about the approval criteria, do not hesitate to contact their customer service team for assistance. They help ensure a smooth and efficient ordering process for all approved businesses.

 

In which Country can the product be shipped?

Shipping Information

We are pleased to offer shipping to any country worldwide and welcome orders from all corners of the globe. Please note that shipping costs will vary depending on the destination country.

 

Shipping Costs

Domestic Shipping: Generally comes with lower costs and faster delivery times.  

International Shipping: The distance and the amount of the order will influence costs and delivery times.

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What payment methods are accepted?

We accept a wide range of secure payment methods for your convenience. These include major credit and debit cards (Visa, Mastercard, American Express), PayPal, and direct bank transfers. All transactions are encrypted and secure, ensuring a safe checkout experience every time you shop with us.

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Return and Refunds?

Not satisfied with your order? Please view our Returns Policy for details.

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